SpecViper
Private Limited
This Privacy Policy explains how SpecViper Private Limited collects, uses, stores, and shares information for its website, products, and LanceTime platform.
We may collect name, email address, contact details, location, user role, login details, device information, account activity, project details, proposal and contract details, KYC status, payment references, transaction status, workspace usage information, and support messages.
We may receive payment status, transaction references, settlement details, chargeback information, KYC status, and verification results from payment gateways, banks, identity verification providers, hosting providers, and other service partners.
We use information to create accounts, verify identity, secure access, process platform activity, support payments, provide secure workspaces, calculate service charges, respond to support requests, prevent fraud or misuse, maintain records, and improve our products.
Payment processing may be handled by approved payment partners. SpecViper may store payment references, transaction status, and related records required for platform operation, settlement, refunds, disputes, chargebacks, taxes, and compliance.
For secure workspaces or virtual machines, we may process access logs, workspace allocation details, project references, and usage records needed to provide the service, prevent misuse, and support clients and freelancers.
We may use cookies, local storage, device identifiers, or similar technologies to keep users signed in, remember preferences, support security checks, detect new devices, and understand basic website usage.
We use reasonable security practices such as OTP verification, device checks, access control, and secure workspace rules to protect user accounts and project activity.
We do not sell personal information. We may share required information with service providers, payment partners, legal authorities, or platform users when needed to complete a service. For example, basic profile, project, milestone, and payment status details may be visible to relevant clients, freelancers, or admins.
We keep information for as long as needed to provide services, maintain records, resolve disputes, meet legal requirements, and protect platform security.
Users may contact us to request correction or review of account information, subject to identity verification, active contracts, payment records, and legal retention requirements.
For privacy questions, contact SpecViper Private Limited at vamsi.konakala@specviper.com. Address: 2-150, Vuyyuru Mandalam, Gandigunta, Krishna, Andhra Pradesh, India - 521165.