1. Company information
This website and the LanceTime project are owned and operated by
SpecViper Private Limited, recognized under Startup India. By using
our website, products, or services, you agree to these Terms &
Conditions and any service rules shown during signup, payment,
onboarding, or project creation.
2. Services provided
SpecViper builds software products, secure workspaces, AI-supported
tools, and LanceTime, a secure virtual marketplace for freelancers
and clients. LanceTime helps clients post work, hire freelancers,
create milestones, manage payments, and request secure virtual
machines or workspaces where required by a project.
3. Account and user responsibility
Users must provide accurate information, protect their account
access, complete required verification, use the platform lawfully,
and follow project agreements made with other users. Users are
responsible for activity performed through their account and must
notify SpecViper if they suspect unauthorized access.
4. Subscriptions and service charges
LanceTime collects payment only for subscriptions and virtual
machine or secure workspace charges. The Basic subscription includes
payment gateway charges plus LanceTime commission. The Pro
subscription includes only payment gateway charges, based on the
client and freelancer location, payment method, and payment partner
rules. Taxes, currency conversion, bank charges, or gateway charges
may apply where relevant.
5. Milestone escrow flow
Clients may fund milestones or services in advance. Funds are
released to freelancers after the agreed work is completed and
approved according to platform rules and payment partner policies.
The milestone amount is project money held for release, refund,
cancellation, or dispute resolution. It is not a separate
LanceTime service charge.
6. Client and freelancer obligations
Clients are responsible for providing clear project requirements,
reviewing submitted work on time, and funding agreed milestones.
Freelancers are responsible for performing agreed work, respecting
client confidentiality, using secure workspaces properly, and
submitting accurate completion updates.
7. Secure workspace and virtual machine access
Where required, clients may request virtual machines or controlled
workspaces for freelancers. Users must not misuse access, copy
restricted information, bypass workspace security controls, install
unauthorized tools, or use the workspace for any activity outside
the agreed project scope.
8. KYC, withdrawals, and payment partners
Freelancer withdrawals may require KYC and verified bank details.
Payment processing, settlement timelines, chargebacks, and refund
movement may depend on banks, payment gateways, and applicable
regulations.
9. Prohibited use
Users must not use the platform for fraud, illegal activity,
harassment, unauthorized data access, payment abuse, security
bypassing, or any activity that harms SpecViper, LanceTime, or other
users.
10. Disputes and cancellations
If a project issue occurs, LanceTime may review project records,
milestone status, communication, submitted work, and payment
history. Outcomes may include approval, rejection, partial payment,
cancellation, refund, or continued work.
11. Availability and changes
SpecViper aims to provide reliable services, but availability may be
affected by maintenance, third-party providers, internet issues,
payment gateways, banks, or force majeure events. Features, pricing,
payment flows, and workspace options may change as the product
evolves.
12. Limitation of responsibility
To the maximum extent permitted by law, SpecViper is not responsible
for indirect losses, loss of profit, third-party service failures,
bank delays, payment gateway decisions, or misuse of accounts,
projects, or workspaces by users.
13. Changes to these terms
SpecViper may update these terms as products, pricing, payment
flows, and platform features evolve. Updated terms will be published
on this website.
14. Contact
For questions about these terms, contact SpecViper Private Limited
at vamsi.konakala@specviper.com.
Address: 2-150, Vuyyuru Mandalam, Gandigunta, Krishna, Andhra
Pradesh, India - 521165.